16.2 Quantitative data

Reference Areas:
Health
Investments
Banking
Best Pratices in PZU

Claims, benefits and movement in technical provisions1 January – 31 December 20171 January – 31 December 2016
Claims, benefits and movement in technical provisions15,37612,888
In non-life insurance8,5257,108
- claims and benefits7,0746,574
- movement in technical provisions685(165)
- claims handling expenses766699
In life insurance6,8515,780
- claims and benefits5,9455,843
- movement in technical provisions772(195)
- claims handling expenses134132
Reinsurers’ share in claims, benefits and movement in technical provisions(435)(156)
In non-life insurance(435)(156)
Total net insurance claims and benefits14,94112,732
   
Claims and benefits handling expenses by type1 January – 31 December 20171 January – 31 December 2016
Consumption of materials and energy1412
Third party services239223
Taxes and fees3223
Employee expenses384343
Depreciation of property, plant and equipment1414
Amortization of intangible assets3124
Other, including:186192
- awarded costs, interest and fines in indemnity cases173169
- other1323
Total claims and benefits handling expenses900831
    

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