PZU reduces risks in the social area chiefly by applying the following solutions:
- Training employees, in particular in sales and proper cooperation with clients;
- Introducing new systemic IT solutions;
- Developing of a network of medical centers under the PZU Zdrowie brand;
- Professional verification of marketing materials and product solutions;
- Implementation of business policies, procedures and instructions;
- Careful, multi-stage selection of suppliers carried out as part of outsourcing processes, in particular for ‘basic’ or ‘important’ activities.